These comments always annoy me.
It's akin to saying "No one comes to our games because they have better things to do."
Also, it is out of touch. St Bona doesn't have a well resourced program and solid fan base because of the Olean community. The majority of their season ticket holders live over an hour away from Olean and their biggest donors are nowhere near Olean. Their former AD even lived in East Aurora, just 25 miles from Alumni arena and 60 miles from SBU's campus. And this made sense due to so much time spent with the Buffalo arena alumni that support the program.
St Bona gets big games in NYC for instance because they sell tickets. They have fans down there that come out. There is a basketball culture. That culture starts with the students. And those students become alums.
If you need to be having national success to get people interested in your program you don't have a fan base you just have bandwagoners. Look at Siena, they are horrible. But they have a huge fan base. Imagine if they were actually any good. https://sienasaints.com/news/2022/10/27/mens-basketball-siena-basketball-leads-northeast-mid-majors-in-attendance-for-second-straight-time.aspx
UB tries to sell to the community like they are a pro sports franchise but that won't work. It needs to be a grassroots educational community model.